Privacy Policy

At Raise View we are committed to safeguarding and preserving your privacy.
This Policy explains what happens to any personal data that you provide to us, or that we collect from you whilst you visit our site and how we use cookies on this website. We do update this Policy from time to time so please check back here regularly. By using our site you agree to accept this policy.
Raise View collects personal information from you if you register online with us, or carry out transactions for goods and services via our website or communicate with us by phone or email or otherwise.

Information That We Collect
In running and maintaining our website we may collect and process the following data about you:
Information about your use of our site including details of your visits such as pages viewed and the resources that you access. Such information includes traffic data, location data and other communication data.
Information provided voluntarily by you. For example, when you register for information or make a booking/purchase.
Information that you provide when you communicate with us by any means.

Use of Cookies

Why we use cookies
We use cookies on our website to understand more about our users and to improve their experience across our website. The purposes for which they are used, are set out below:
We use cookies on our website to recognise a computer when a user visits the website

  • track users as they navigate the website
  • improve the website's usability
  • analyse the use of the website
  • administer the website
  • improve the security of the website

What are cookies
A cookie is a file containing an identifier a string of letters and numbers that is sent by a web server to a web browser and is stored by the browser. The identifier is then sent back to the server each time the browser requests a page from the server.
Cookies do not typically contain any information that personally identifies a user, but personal information that we store about you may be linked to the information stored in and obtained from cookies.
Cookies can be used by web servers to identify and track users as they navigate different pages on a website and identify users returning to a website.

Analytics cookies
We use Google Analytics Universal to analyse the use of our website. Our analytics service provider generates statistical and other information about website use by means of cookies.
The information generated relating to our website is used to create reports about the use of our website. Our analytics service provider's privacy policy is available at: http://www.google.com/policies/privacy.

Managing your cookies settings
You can adjust the settings on your computer to decline any cookies if you wish. This can be done within the “settings” section of your computer. For more information please read the advice at www.aboutcookies.org 

Use of Your Information
We use the information that we collect from you to provide our services to you. In addition to this we may use the information for one or more of the following purposes:
To provide information to you that you request from us relating to our products or services.
To provide information to you relating to other products that may be of interest to you. Such additional information will only be provided where you have consented to receive such information.
To inform you of any changes to our website, services or goods and products. If you have previously purchased goods or services from us we may provide to you details of similar goods or services, or other goods and services, that you may be interested in.
We never give your details to third parties to use your data to enable them to provide you with information regarding goods or services.

Storing Your Personal Data
We process your data within the EU/EEA. We do our utmost to ensure that all reasonable steps are taken to make sure that your data is stored securely. Unfortunately, the sending of information via the Internet is not totally secure and on occasion such information can be intercepted. We cannot guarantee the security of data that you choose to send us electronically, sending such information is entirely at your own risk.

Guest Registration
We are required by law to collect the following information on all our guests. We do this by asking you to complete a registration form on arrival.
For commonwealth guests;
Name and nationality
For non-commonwealth guests;
Name, nationality, passport number, address of next destination
We will keep these forms safely in a locked filing cabinet. We are required to keep these registration forms for a year and show them to a police officer if they request to see them. We will destroy these forms 12 months after your stay.

Disclosing Your Information
We will not disclose your personal information to any other party other than in accordance with this Privacy Policy and in the circumstances detailed below:
In the event that we sell any or all of our business to the buyer.
Where we are legally required by law to disclose your personal information.
To further fraud protection and reduce the risk of fraud.

Third Party Links
On occasion we include links to third parties on this website. Where we provide a link it does not mean that we endorse or approve that site’s policy towards visitor privacy. You should review their privacy policy before sending them any personal data.

Access to Information
In accordance with the Data Protection Act 1998 you have the right to access any information that we hold relating to you. Please note that we reserve the right to charge a fee of £10 to cover costs incurred by us in providing you with the information.

Contact Us
By using our site you agree to accept this privacy policy and are aware that our policy may change with time.
Please do not hesitate to contact us regarding any matter relating to this Privacy and Cookies Policy via email at stay@raiseview.uk

Contact

Raise View House
White Bridge
Grasmere
Cumbria, LA22 9RQ

Phone: 015394 35215
Email: stay@raiseview.uk

Free WiFi Internet Access

Gift Vouchers

Do you need a gift for someone special but don't know what to buy them? Then why not treat them to a stay at Raise View House?

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Exclusive Use

You can enjoy exclusive use of Raise View House. Please contact us to discuss your exact requirements.

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Awards

Cumbria Tourism Awards 2018 B&B of the Year WinnerQuality Cumbria AccommodationQC superior award

Booking.com Rating of 9.5